If you need to report a loss, please feel free to contact us, and we will be glad to assist, explaining the insurance claim process and suggesting ways to expedite your claim.

In some cases, you might want to contact your insurance company directly.

We have provided some valuable tips regarding information you might need when filing for a claim.

Homeowner’s Claim:

0. Make a note of details of the claim-when , where, how & why.
0. Estimated damages if known.
0. If you have a theft, make an itemized list of the items that were taken & any assessed values.
0. Call your Agent or local branch office as soon as possible.
0. If you need to report a claim after our office is closed, you go to the websites listed below for additional guidance.

Auto Claims:

What To Do When You Have An Accident

0. Protect your auto and any other property from further damage
0. Promptly call the police if: someone is injured, damage is extensive, your vehicle has been stolen, or if you need their assistance.
0. NEVER admit liability or sign a statement unless authorized by the ERIE
0. Obtain as much information from the other person (if applicable) as possible to include: name, address, phone numbers (work & home), year , make, model of their car, damages incurred, their insurance information, driver license number any other pertinent information.
0. Make note of time and date of accident, how fast the vehicles were traveling, any other property damage other than the vehicles. Take down any witness name, their phone numbers, get police report number, officer’s name, etc.
0. Report the claim to your agent or your closest branch office as soon as possible. Failure to report the claim to the Erie as soon as possible can result in an unconditional discharge of coverage under our policy. Even if you believe you are not at fault and do not wish for a claim to be filed, you need to contact your Agent so they can make a note of the incident.
0. If you need to report a claim after our office is closed, you go to the websites listed below for additional guidance.

Farmers Insured may report online here

The Hartford Insured may report online here